Service announcements and essential information from the Technology Enhanced Learning team

Site menu:

Subscribe


Archive

Meta

Archive for December, 2013

Questionmark Perception unavailable – 7th January – All Day

Questionmark Perception will not be available to users on the 7th January 2014.

During this time we will be applying a fix to the system to address a problem with students results being passed back to the Grade Centre in Blackboard.

If you have any questions please email TEL-Help@bristol.ac.uk.

 

 

 

 

Blackboard unavailable – 16th January 6 – 10am

On Thursday 16th January Blackboard will not be available to users between 6 and 10am. During this time our colleagues in Information Services will be undertaking vital work on the storage systems that underpin Blackboard, see:

http://www.bris.ac.uk/it-services/news/2014/san13jan.html

This date was partly selected based on the critical dates information provided by our faculty colleagues. If you have not informed us of your key or critical dates,  eg submission deadline or online exam, please email us.

If you have any questions please email TEL-Help@bristol.ac.uk or contact Hilary.Griffiths@Bristol.ac.uk.

Please accept our apologies for any disruption caused by the work today.

 

Turnitin service problems fixed

Turnitin have reported that the earlier problems with the service have been fixed, and the system is operating normally now.

IMPORTANT NOTICE re: Wimba Create

Dear colleague

Blackboard (who own Wimba) recently announced that they will cease to support Wimba Create on 31 December 2014. Development of the product has already stopped and the final version of the software has been released.

Please visit the webpage below for information on the significant implications of this for users. We hope to identify and implement a suitable replacement product so the web page also explains:

  1. how you can follow progress with the replacement activity

  2. how you can feed in your requirements for a replacement product

  3. who to contact for further information

http://www.bris.ac.uk/esu/e-learning/projects/wimbareplacement/eolnotice.html

Best regards

Technology Enhanced Learning Team

tel-help@bristol.ac.uk

Service problems with Turnitin – 10th December

There are currently problems with the Turnitin UK service and some users may be receiving error messages and having trouble completing submission.

Turnitin have confirmed they are aware of the problem and are working on it.

If you have students submitting directly to Turnitin, please ask them to try again later. You may also want to consider extending the deadlines for submissions due today.

We will keep you informed, as we receive information from Turnitin, via this blog.

If you have any questions, please email TEL-Help@bristol.ac.uk

Turnitin scheduled maintenance on Saturday December 21st 3 -7pm

The Turnitin service may be intermittently unavailable during a scheduled
maintenance period on Saturday, December 21st, 2013, from 3 – 7pm
An announcement will appear for users within Turnitin in advance of when
the system will be unavailable for this scheduled maintenance.

Instructors are encouraged to modify assignment due dates either before or
at least several hours after the scheduled maintenance window.

Blackboard unavailable – Tuesday 10th December 5 – 8pm

On Tuesday the 10th December our colleagues in Information services will be undertaking work that will affect Blackboard. This work is scheduled to take place between 5pm and 8pm and during this time the Blackboard service will not be available for users.

More information about this work can be found on the Information Services web site here

If you have any questions please contact the main service desk service-desk@bristol.ac.uk