The ongoing problems with the Storage Area Network (SAN) are still adversely affecting the performance of both Blackboard and QuestionMark Perception (QMP). In order to permanently resolve these issues Information Services will be undertaking urgent work requiring downtime on Thursday 16th and Friday 17th January. More information on these issues can be located on the IT Services news page.

Apologies in advance for any inconvenience this will cause you or your students.

If you have any questions or concerns please email Hilary Griffiths, Deputy Director Technology Enhanced Learning.

Hilary.Griffiths@Bristol.ac.uk

Extension – 14431

Ongoing issues with the Secure Area Network are impacting the Questionmark Perception service which is currently not available to users. IT services are investigating this problem – please check the IT Services new and updates page for further information.

http://www.bris.ac.uk/it-services/news/status/

QuestionMark Perception is currently unavailable, due to a hardware failure on the server. IT Services are working to resolve the problem, and we will post updates here as we have them.

Many apologies for any difficulties caused by this.