Service announcements and essential information from the Technology Enhanced Learning team

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Archive for April, 2015

30 April 2pm -QMP running normally again

IT Services have completed work to fix the earlier problems, and QMP is now running normally again.

Once again, apologies for the disruption this has caused

30 April 2015 – Problem with QMP

There is currently an issue with Questionmark Perception (QMP) which is causing instability in the system. IT Services are investigating.  Users may experience errors and/or impact on performance. Users who have provided critical examination date information have been informed. If you have any other tests or exams scheduled we advise postponing these or using your backup, such as paper, until the system is back to normal. It may be necessary to take the system down at short notice, so users are advised not to use it until IT Services confirm it is back to normal.
Sorry for any disruption or inconvenience this may cause.
Updates will be provided by IT Services on the IT Services status page.

 

Questionmark Perception maintenance 29th April 2015, 2 – 3 pm

Dear Colleagues,

There will be a scheduled outage of Questionmark Perception on Wednesday 29th April, between 14:00 – 15:00.
This is to carry out some essential maintenance work, and the service will be unavailable during this time.
Care has been taken to work around critical dates supplied by staff earlier in the year, however, if you have any questions or critical activity scheduled that will be affected, please email tel-help@bristol.ac.uk
Kind regards
Roberta

Changes to Chrome will have minor effects on Blackboard

As reported by IT Services recently, changes to the Chrome web browser that are due to start in April will stop Java plugins from working. Almost all the functionality of Blackboard will be unaffected by these changes. However, the drag-and-drop multiple file upload system for Course Files and the Content Collection uses the Java plugin, and may stop working when these changes come into effect. You will still be able to upload files one at a time in Chrome, and the multiple file upload system will still work in Internet Explorer, so please use whichever of these approaches best suits you. In addition, the Campus Pack Podcast tools use Java, and so you might need to use Internet Explorer to access these.