Service announcements and essential information from the Technology Enhanced Learning team

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Archive for February, 2016

Issue with editing Turnitin submission points in Blackboard

We have recently encountered an issue whereby staff editing Turnitin submission points in Blackboard, with multiple Blackboard tabs open in the same web browser, have accidentally overwritten part of a submission point with information from another tab. We therefore strongly recommend that while editing Turnitin submission points in Blackboard you only have one Blackboard tab open in your browser (Chrome, Internet Explorer, etc). We are investigating the underlying causes of this issue with both Blackboard and Turnitin.

Blackboard now available 05/02/2016

IT services have worked to fix the problem with the network configuration  in our central Data Centre that was affecting access to Blackboard and most other University systems.  All Blackboard services should now be available to users.  Please see updates on the IT Services status pages: http://www.bristol.ac.uk/it-services/news/status/ or on facebook: https://www.facebook.com/uob.it

TEL Team

Blackboard unavailable – 05/02/2016

We are aware that Blackboard is one of a number of UoB Services that are currently unavailable. IT services are working to resolve this and we will update this post as soon as we have any news.

TelEd Team

 

Blackboard smart views 04/02/2016

When accessing your smart views in the grade centre, if you find you are presented with a list of all students instead of your particular group,  please:

Click on your group name in the grade centre menu

Choose ‘Grade with Usernames Hidden’ from the drop down next to the column heading.

You should now see only your group of students.

We have reported the bug to Blackboard who are investigating and we will keep you updated with any information, in the meantime we apologise for any inconvenience this causes to your marking.