Service announcements and essential information from the Technology Enhanced Learning team

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Archive for December, 2016

Blackboard and 24-hour IT helpline over the holidays

Recently there have been some issues with the performance and availability of Blackboard. We understand the importance of Blackboard, particularly for revision during the holiday period, and IT Services are working to improve the reliability of the service.

Should there be any issues over the Christmas and New Year period, IT Services will act to fix them as quickly as possible. If you notice a problem with Blackboard being unavailable, please contact the 24-hour IT helpline on 0117 928 7870.

Academic Registry end of year celebration – Wed December 14th 2016

Due to an Academic Registry Christmas event, the TEL and Ed Dev teams will be unavailable on the afternoon of Wed 14th December. Please email TEL-Help as usual and we will respond as soon as possible. If you experience urgent problems during this time (for example, a service is unavailable), please contact the Service Desk on (0117 92) 87870.