All staff are invited to enjoy a free lunch while learning about the new version of the TurningPoint software that is now available across the University, and how it can be used for voting both with handsets and with students’ own devices. Book your free ticket here.
Turnitin have announced that their service will be unavailable, due to essential maintenance work, between 3 pm and 9 pm on Saturday 5 August. No submissions or grading will be possible during this time. We therefore advise that submission deadlines be set outside this window, and that you plan marking schedules accordingly.
In the week starting Monday 3 July, we will upgrade TurningPoint to the latest version, which allows students to vote using their own devices, such as smartphones or laptops, as well as the usual keypads or clickers.
This upgrade will take place in conjunction with the University move to Office 2016, as the version of TurningPoint that we are currently using is not compatible with Office 2016. The new version is very similar to the current version, but it does have one significant difference – in order to run a poll, a licence is required. We have purchased a number of licences to cover the anticipated use of TurningPoint this year. Each licence will have a University email address associated with it and a password, used to log in when running a poll.
Each school that uses TurningPoint will have a general licence to be loaned out to staff for use in teaching sessions, much as the handsets are currently. Please contact your school office for details of the school licence, or to request having an individual licence assigned if you use it very regularly.
The TurningPoint receivers will also require an upgrade to the new version. The first time a receiver is plugged into a PC running the new version, a message will appear, stating that the receiver requires an update. If this happens, you should proceed with the update, which will mean that the receiver will no longer work with the old version of TurningPoint.
A short video showing how to get started with the new version is available here:
For further information, please contact the TELED Team: firstname.lastname@example.org.
Turnitin have reported that the slowdown affecting their service was corrected by 4 pm on 8 May, and the service is now operating normally again. Please accept our apologies for any inconvenience caused.
Turnitin are reporting a service degradation that may lead to slowness when using Turnitin, particularly when attempting to view an Originality Report or to use GradeMark. Turnitin’s own status reports can be viewed here, and we will also update this blog with further information as we have it.
Access to Blackboard is currently unreliable, with users receiving the “Blackboard is unavailable” message. IT Services are investigating the cause of this, and we will post updates here as we have them.
Please accept our apologies for any inconvenience caused.
IT Services will no longer be performing maintenance on Questionmark Perception from 9 am – 12 noon on Tuesday 11th April, so QMP will now be available during that time. The maintenance work will be rescheduled for later in the year; we will update this blog with further details when we have them.
Turnitin is now working normally and all users can submit to the service again; apologies for any inconvenience caused.
Turnitin have just reported that they are experiencing an issue which means that no-one can currently make submissions to the Turnitin service. They are investigating this as a high priority.
We will report any further news on this blog, and you can also follow @TurnitinStatus on Twitter for updates.
Please note that Blackboard will be unavailable from 7 am on Friday 24 February for essential maintenance work; it should be available again by 2 pm that afternoon. Following the recent incidents affecting the availability of Blackboard and other University services, IT Services have identified essential work which will improve the resilience of these services, reducing both the likelihood and the impact of any incidents in the future.
We are, of course, aware that any significant period of Blackboard downtime will be disruptive, and are doing our best to minimise the impact. If you have any concerns or questions about this work, please get in touch with us at email@example.com, and please accept our apologies for the inevitable inconvenience it will cause.