IT Services are investigating a University network issue that is preventing some users from accessing some websites, including Blackboard. For further information and updates, please check the IT Service Status page.
On Wednesday 27 December 2017, Turnitin will be unavailable from 4 pm to 1 am for scheduled maintenance. This is to allow Turnitin to improve capacity and increase the service up-time and resiliency. Please be aware that no submissions or grading will be possible during this time.
Please accept our apologies for any inconvenience this causes.
The Blackboard service will be unavailable from 10.30 pm on Thursday 4 January 2018 up to 10.30 am on Friday 5 January 2018 for essential maintenance work. We apologise for any inconvenience caused.
Blackboard will be performing some scheduled maintenance between 11 pm on Friday 17 November and 5 am on Saturday 18 November. During this time, our Blackboard service will be intermittently unavailable. Please accept our apologies for any inconvenience this causes.
Turnitin have reported that their service is now accessible again, following the outage that started at around 2 pm today.
If you wish to follow Turnitin service updates yourself, please subscribe to @TurnitinStatus.
Turnitin have reported (at 2.18 pm) that TurnitinUK is suffering a service outage, and that this is being investigated as a priority by their engineers. We will update this blog when we have any further information.
Turnitin have announced that their service will be unavailable, due to essential maintenance work, between 3 pm and 9 pm on Saturday 5 August. No submissions or grading will be possible during this time. We therefore advise that submission deadlines be set outside this window, and that you plan marking schedules accordingly.
In the week starting Monday 3 July, we will upgrade TurningPoint to the latest version, which allows students to vote using their own devices, such as smartphones or laptops, as well as the usual keypads or clickers.
This upgrade will take place in conjunction with the University move to Office 2016, as the version of TurningPoint that we are currently using is not compatible with Office 2016. The new version is very similar to the current version, but it does have one significant difference – in order to run a poll, a licence is required. We have purchased a number of licences to cover the anticipated use of TurningPoint this year. Each licence will have a University email address associated with it and a password, used to log in when running a poll.
Each school that uses TurningPoint will have a general licence to be loaned out to staff for use in teaching sessions, much as the handsets are currently. Please contact your school office for details of the school licence, or to request having an individual licence assigned if you use it very regularly.
The TurningPoint receivers will also require an upgrade to the new version. The first time a receiver is plugged into a PC running the new version, a message will appear, stating that the receiver requires an update. If this happens, you should proceed with the update, which will mean that the receiver will no longer work with the old version of TurningPoint.
A short video showing how to get started with the new version is available here:
For further information, please contact the TELED Team: email@example.com.
Turnitin have reported that the slowdown affecting their service was corrected by 4 pm on 8 May, and the service is now operating normally again. Please accept our apologies for any inconvenience caused.