Re/Play upgrade Thursday 12 October – delay in publishing of some lectures

Re/Play was upgraded yesterday morning (12 October).  While the upgrade has improved playback performance, it unfortunately resulted in a delay in the automatic publishing of  lectures recorded from 5 pm on Monday until 6 pm Tuesday.

We have rectified this and made the materials visible.  Many apologies for the inconvenience caused.

To make a recording private:

  1. Go to the My Re/Play tab in Blackboard
  2. Find the recording
  3. Change the setting from ‘Viewable’ to ‘Private’.

 

 

 

Re/Play extension activity and maintenance this week (midnight – 4:00 am on both Tuesday 10 and Thursday 12 October)

This is a reminder that there will be two disruptions to service this week as we  maintain and enhance the service:

  • The Re/Play service will have limited availability on Tuesday 10 October between midnight and 4:00 am. There will be several short outages of 5 minutes during these hours as essential data centre work is carried out.
  • The Re/Play service will be unavailable for up to four hours between midnight and 4:00 am on Thursday 12 October. This work will improve playback for staff and students.

We are working to enhance and extend the service through a new program of investment, aiming to:

  • Simplify, standardise and complete recording equipment provision in centrally managed, large teaching spaces
  • Extend the scope of the service to better accommodate disciplinary requirements (eg record chalkboards and whiteboards, recording in smaller teaching spaces)
  • Develop, implement and evaluate case studies of media to enhance teaching and differentiate assessment.

Please see our project page to find out more

 

 

 

 

 

 

Limited availability of the Re/Play service (formerly Mediasite) – midnight to 4:00 am – Tuesday 10 October

Sonic Foundry who provide the Re/Play service (formerly Mediasite) have informed us that there will be potential outages on Tuesday 10 October between midnight and 4:00 am. There will be several periods of 5 minutes when the service will be  unavailable during these hours. The outage is necessary  for essential maintenance by the data centre provider. Sonic Foundry apologise for the inconvenience caused.

 

Course rollover now complete

The Blackboard course rollover is now complete, and 2017/18 courses are available for editing.

Blackboard will be upgraded this weekend, and will be unavailable between 7:00 pm on Sunday 6 August and 2:00 pm on Monday 7 August. This upgrade will introduce visual changes that improve accessibility and the experience of Blackboard on a mobile device. See our previous post for further information.

Blackboard has successfully moved to an externally-hosted service

We are pleased to announce that Blackboard is now running as an externally-hosted service. If you experience any issues, refreshing your browser cache (http://www.refreshyourcache.com/en/home/), completely closing your browser and restarting it, or rebooting your machine should fix the issues. Please let us know if you experience any persistent issues: tel-help@bristol.ac.uk.

Find out more about the changes at our project page.

For Blackboard support, training and advice, please contact us: tel-help@bristol.ac.uk.

Blackboard now read-only until Tuesday 25 July

Blackboard is now available as a read-only service, until Tuesday 25 July at 7:30 am, as we complete our move to an externally-hosted service. The move will bring improved resilience and reliability. Staff and students can access materials on Blackboard while it is read-only, but changes should not be made until the full service returns on 25 July at 8:30 am.

Find out more about the changes at our project page.

Blackboard unavailable Friday 21 July between 1:00 am and 12:00 noon, then read-only until Tuesday 25 July 7:30 am

This is a final reminder that Blackboard will be unavailable on Friday 21 July from 1:00 am up to 12:00 noon. This is to allow a final copy to be made for the new externally-hosted service. A “read-only” version of Blackboard will then be available until Tuesday 25 July at 7:30 am.

Find out more about the changes at our project page.