Turnitin login difficulties between 11.37pm Weds 23 Oct and 6am Thurs 24Oct

Turnitin have reported some difficulties with their login processes between 11.37pm  Weds 23rd Oct and 6am Thurs 24th Oct which would have prevented users from logging in and / or accessing the Turnitin service through Blackboard.  This has now been resolved and Turnitin is available as normal.

Apologies for any inconvenience that may have been caused.

Digital Education Office

Make your Blackboard courses available to students

As an Instructor, if under “My Courses” on your Blackboard home page  you see “not currently available” or “unavailable” after the course name, this means the course is unavailable to students. Instructors can still access and edit the course.

Once your course is ready for students to use, ensure that it is made available as follows:

Use the Quick Tools tool on your Blackboard Home page (this does not currently work for Hub courses). Click Course Availability and turn the On/Off button next to the course to the required state.

OR

  • Click on the course
  • Under Control Panel, click on Customisation
  • Click on Properties
  • In section 3, Set availability, select Yes
  • Click Submit

Your course is now available to students.

Blackboard summer improvements information

This summer, in response to user feedback, we are improving the resilience, reliability and scalability of Blackboard, as well as introducing new tools and features.  This means that there will be changes to the availability of blackboard between Friday 21 July and Tuesday 25 July, full details of the move can be found here.

We apologise for any inconvenience this may cause and will keep our blog updated with any further information.

 

 

QMP unavailable Tue 11th April, 9 am – 12 noon

IT Services will be performing some essential maintenance on Questionmark Perception from 9 am – 12 noon on Tuesday 11th April; as a result, the service will be unavailable during that time.

We will update our blog with any further information regarding this downtime, and apologise for and inconvenience it may cause. If you have any questions, please contact tel-help@bristol.ac.uk.

Blackboard Intermittent Accessibility Issues

We are currently investigating reports of slow response times when accessing Blackboard pages.  It would appear that some users are being affected by unavailability or severe time lags when using Blackboard.  Our IT systems team are looking into the problem and hope to have it resolved as soon as possible, we will blog any updates as they arise.

We apologise for any inconvenience caused.

 

Mediasite Maintenance Saturday 23rd April

Our service provider will be performing scheduled maintenance on their Mediasite cloud environment on Saturday 23rd April – this is not expected to cause any disruption to service.

The message from Mediasite :

We will be performing planned infrastructure maintenance on Saturday, April
23, 2016 for the Mediasite Cloud environment. This maintenance is expected
to be non-impactful and access to your Mediasite server should not be
affected. The maintenance will be performed between 12:01am and 4:00am CDT.

If any problems are experienced with any IT systems please refer to the IT Services status page for updates.