Blackboard unavailable 24th Feb 7am to 2 pm.

Please note that Blackboard will be unavailable today (Friday 24 February) for essential maintenance work. It should be available again by 2 pm.  Further announcements will appear here.

Following the recent incidents affecting the availability of Blackboard and other University services, IT Services have identified essential work which will improve the resilience of these services, reducing both the likelihood and the impact of any incidents in the future.

We are, of course, aware that any significant period of Blackboard downtime will be disruptive, and are doing our best to minimise the impact. If you have any concerns or questions about this work, please get in touch with us at tel-help@bristol.ac.uk, and please accept our apologies for the inevitable inconvenience it will cause.

TurnitinUK are currently experiencing degradation to service provision – Thurs 2nd Feb 2017 12.30 p.m.

We have received some system status reports from our software provider TurnitIn that they are currently experiencing some degradation to the service.  Please be aware that the system may be slower than usual if you are trying to access it.  We will keep this blog updated with any further information

TEL and Ed Dev Team

Blackboard downtime, 7 am – 2 pm, Friday 24 February 2017

Please note that Blackboard will be unavailable from 7 am on Friday 24 February for essential maintenance work; it should be available again by 2 pm that afternoon. Following the recent incidents affecting the availability of Blackboard and other University services, IT Services have identified essential work which will improve the resilience of these services, reducing both the likelihood and the impact of any incidents in the future.

We are, of course, aware that any significant period of Blackboard downtime will be disruptive, and are doing our best to minimise the impact. If you have any concerns or questions about this work, please get in touch with us at tel-help@bristol.ac.uk, and please accept our apologies for the inevitable inconvenience it will cause.

New contextual help feature in Blackboard (eesysoft)

We are launching a new contextual help feature for staff on 19 January 2017.  This provides:

  • support materials relevant to the page or feature of Blackboard you are using 
  • an easy way to email the TELED team for further help (which automatically gives us helpful information, such as which browser you are using)
  • a way for the TELED team to provide additional pop-up information where appropriate – for example, for a new feature or known issue.

To get started, click the ‘Support’ button at the right of the screen in Blackboard.

This feature will be developed and extended in the future.