IT Services are investigating a University network issue that is preventing some users from accessing some websites, including Blackboard. For further information and updates, please check the IT Service Status page.
On Wednesday 27 December 2017, Turnitin will be unavailable from 4 pm to 1 am for scheduled maintenance. This is to allow Turnitin to improve capacity and increase the service up-time and resiliency. Please be aware that no submissions or grading will be possible during this time.
Please accept our apologies for any inconvenience this causes.
The Blackboard service will be unavailable from 10.30 pm on Thursday 4 January 2018 up to 10.30 am on Friday 5 January 2018 for essential maintenance work. We apologise for any inconvenience caused.
Blackboard will be performing some scheduled maintenance between 11 pm on Friday 17 November and 5 am on Saturday 18 November. During this time, our Blackboard service will be intermittently unavailable. Please accept our apologies for any inconvenience this causes.
Turnitin have reported that their service is now accessible again, following the outage that started at around 2 pm today.
If you wish to follow Turnitin service updates yourself, please subscribe to @TurnitinStatus.
Turnitin have reported (at 2.18 pm) that TurnitinUK is suffering a service outage, and that this is being investigated as a priority by their engineers. We will update this blog when we have any further information.
Turnitin have reported some difficulties with their login processes between 11.37pm Weds 23rd Oct and 6am Thurs 24th Oct which would have prevented users from logging in and / or accessing the Turnitin service through Blackboard. This has now been resolved and Turnitin is available as normal.
Apologies for any inconvenience that may have been caused.
Digital Education Office
Re/Play was upgraded yesterday morning (12 October). While the upgrade has improved playback performance, it unfortunately resulted in a delay in the automatic publishing of lectures recorded from 5 pm on Monday until 6 pm Tuesday.
We have rectified this and made the materials visible. Many apologies for the inconvenience caused.
To make a recording private:
- Go to the My Re/Play tab in Blackboard
- Find the recording
- Change the setting from ‘Viewable’ to ‘Private’.
Sonic Foundry who provide the Re/Play service (formerly Mediasite) have informed us that there will be potential outages on Tuesday 10 October between midnight and 4:00 am. There will be several periods of 5 minutes when the service will be unavailable during these hours. The outage is necessary for essential maintenance by the data centre provider. Sonic Foundry apologise for the inconvenience caused.
The Re/Play service (formerly Mediasite) will be at risk of being unavailable for up to four hours between midnight and 4:00 am on Thursday 12 October. Sonic Foundry (the company that host the service) need to undertake work to improve the playback experience for staff and students.
During the period of the upgrade, users will not be able to play recordings. The upgrade is out of hours to minimise impact. Nevertheless, we apologise for the inconvenience caused.