Re/Play upgrade Thursday 12 October – delay in publishing of some lectures

Re/Play was upgraded yesterday morning (12 October).  While the upgrade has improved playback performance, it unfortunately resulted in a delay in the automatic publishing of  lectures recorded from 5 pm on Monday until 6 pm Tuesday.

We have rectified this and made the materials visible.  Many apologies for the inconvenience caused.

To make a recording private:

  1. Go to the My Re/Play tab in Blackboard
  2. Find the recording
  3. Change the setting from ‘Viewable’ to ‘Private’.

 

 

 

Limited availability of the Re/Play service (formerly Mediasite) – midnight to 4:00 am – Tuesday 10 October

Sonic Foundry who provide the Re/Play service (formerly Mediasite) have informed us that there will be potential outages on Tuesday 10 October between midnight and 4:00 am. There will be several periods of 5 minutes when the service will be  unavailable during these hours. The outage is necessary  for essential maintenance by the data centre provider. Sonic Foundry apologise for the inconvenience caused.

 

Re/Play (formerly Mediasite) will be unavailable between midnight and 4:00 am on Thursday 12 October

The Re/Play service (formerly Mediasite) will be at risk of being unavailable for up to four hours between midnight and 4:00 am on Thursday 12 October. Sonic Foundry (the company that host the service) need to undertake work to improve the playback experience for staff and students.

During the period of the upgrade, users will not be able to play recordings. The upgrade is out of hours to minimise impact. Nevertheless, we apologise for the inconvenience caused.

 

 

Blackboard has been upgraded and is now available

We have now upgraded Blackboard and changed the visual theme.  Find out more about the new theme through our previous blog post. You can find further information, including guides to creating banners to differentiate between courses on our web pages.

Unfortunately we are experiencing a problem with Turnitin at the moment.  We are working with our suppliers to remedy this as soon as possible and will update this blog with any further information.

One or two courses with customised themes may need to be changed.  Please see the information on this page

 

Course rollover now complete

The Blackboard course rollover is now complete, and 2017/18 courses are available for editing.

Blackboard will be upgraded this weekend, and will be unavailable between 7:00 pm on Sunday 6 August and 2:00 pm on Monday 7 August. This upgrade will introduce visual changes that improve accessibility and the experience of Blackboard on a mobile device. See our previous post for further information.

Blackboard has successfully moved to an externally-hosted service

We are pleased to announce that Blackboard is now running as an externally-hosted service. If you experience any issues, refreshing your browser cache (http://www.refreshyourcache.com/en/home/), completely closing your browser and restarting it, or rebooting your machine should fix the issues. Please let us know if you experience any persistent issues: tel-help@bristol.ac.uk.

Find out more about the changes at our project page.

For Blackboard support, training and advice, please contact us: tel-help@bristol.ac.uk.

Blackboard now read-only until Tuesday 25 July

Blackboard is now available as a read-only service, until Tuesday 25 July at 7:30 am, as we complete our move to an externally-hosted service. The move will bring improved resilience and reliability. Staff and students can access materials on Blackboard while it is read-only, but changes should not be made until the full service returns on 25 July at 8:30 am.

Find out more about the changes at our project page.