Blackboard Essential Maintenance 30/03/2016

Blackboard (and other services accessed through blackboard e.g. Mediasite and Turnitin) will be unavailable between 09:00 and 13:00 on 30th March 2016 whilst IT services perform essential maintenance on the system.  We apologise for any inconvenience this may cause. Updates and further information can be found on the IT services page here: http://www.bris.ac.uk/it-services/news/2016/blackboard22march.html

If you have any queries please email tel-help@bristol.ac.uk

Please inform TEL help about critical dates

We are currently collecting information on critical activities for Blackboard and QuestionMark Perception for this coming academic year. Critical activities are those for which it is essential that TEL systems such as Blackboard or QMP are available, such as assignment submissions or online exams.

Critical activity information is very important as it is used to schedule downtime for essential maintenance to Blackboard, QMP and other systems with the least disruption to you and your students. The information also helps us and IT Services to more effectively support students and staff in the event of an unexpected disruption to Blackboard, QMP, Turnitin or related services (such as MyBristol). 

Please click this link http://tinyurl.com/zjb8szf and follow the instructions outlined in the form to send us the required information.

Thank you very much

TEL team

Turnitin Status

Due to a denial of services attack on Turnitins servers, users may have experienced problems with Turnitin between 1:43 PM and 4:35PM on Friday 22nd Jan 2015. The system is now normal.

Mediasite is unavailable – 21/12/2015

We are currently experiencing problems loading Mediasite in Blackboard and are working with our colleagues in the Mediasite team to resolve this as soon as possible.  We apologise for any inconvenience caused and will update this blog as soon as there is any change in circumstances.

TEL Help unavailable this afternoon (14/12/2015)

Due to an Academic Registry Christmas event the TEL and Ed Dev teams will be unavailable this afternoon (15/12/2015). If you experience urgent problems with any of our systems during this time please contact the Service Desk on ( 0117 92) 87870.  If your query is non urgent please email TEL-Help as usual and we will respond as soon as possible on the 15th.

 

Problems accessing Turnitin and Mediasite (08/12/2015)

IT Services have identified network problems which mean we are currently experiencing some difficulties with external websites including Mediasite, Turnitin, mobile services, in-line grading and some blogs and wikis. Please be aware that access to on-line marking, feedback and uploading of submissions may be affected by this problem.

Please see the IT Services pages for updates: https://www.bris.ac.uk/it-services/news/2015/networkproblems8dec.html