Blackboard maintenance, Friday April 27th, 1 am – 7 am

On Friday, April 27th, 2018, Blackboard will be performing scheduled infrastructure maintenance at their data centre. The six-hour window is for the entire maintenance work to complete; however, the total outage duration is not expected to exceed 30 minutes and will be near the beginning of the maintenance period.

Please accept our apologies for any inconvenience this may cause.

QMP service “at risk”, Thursday 12 April, 8 am – noon

IT Services will be moving the secondary Questionmark Perception server to an improved installation on Thursday 12 April, between 8 am and noon. This means that the service will be relying on the primary server for that time, and hence it is to be regarded as an “at risk” period. We do not expect this process to have a significant effect on the service, although there may be a few brief outages.

If you have any questions or concerns, please contact digital-education@bristol.ac.uk.

Change to the way Instructors access marking in the Turnitin App

Turnitin have announced a change to the way you access marking in the Turnitin Feedback Studio via the App. Previously this was done through use of an access code generated in each Blackboard course. This has now been replaced by entering your email address, after which you will be sent a link.

Instructions from Turnitin are at:

A new method for accessing your LMS classes in the iOS app

Turnitin Service Degradation – Monday 5th March – Normal Service Restored

We have just recieved the following notification from Turnitin UK –

Turnitin Service Alert

Users may experience slowness while making submissions or viewing them, we are continuing to investigate this issue as a priority. We apologise for any inconvenience caused.

Please let your students know that they may need to leave extra time for submitting to the service. We will update this post when we have more information.
Update – 3.45pm Turnitin have confirmed that normal service has been resumed.
Digital Education Office

 

Turnitin downtime, Saturday 17 March, 4 pm – 10 pm

On Saturday 17 March 2018, Turnitin will be unavailable from 4 pm to 10 pm for scheduled maintenance. This is to ensure that services remain stable, particularly during high submission periods, this maintenance will include several hardware updates and performance improvements.

Users will be unable to submit and grade during this maintenance window, so please ensure that any submission deadlines are adjusted to fall outside of the window.

Apologies for any inconvenience this may cause.