Blackboard database backup – 17th/18th/19th January

Following the move of Blackboard to the new SAN hardware, IT Services need to make an additional backup of the underlying database. This process can take up to 10 hours, during which time the responsiveness of Blackboard is significantly reduced.

Significant work has already been undertaken, and will be restarted at 21:00 tonight (Friday 17th). If the additional backup only requires a short time to finish it will be left to complete tonight. If the process could take up to 10 hours to complete it will be rescheduled, and start on Saturday 18th at 21:00.

While the additional backup is being made Blackboard users will notice performance degradation. If the backup process is still running at 07:30 on Sunday morning, Blackboard service will be withdrawn while it completes. This will make the backup quicker and will ensure that it finishes as soon as is possible on Sunday. As soon as the backup has finished, Blackboard will be brought back online.

If you or your students need access to Blackboard on Sunday morning please let us know by emailing TEL-help@bristol.ac.uk.

Please accept our apologies for any inconvenience this necessary maintenance causes you.