On Saturday 16 March, between 14:00 – 18:00 GMT, Turnitin will be performing maintenance on their system. During this small window of time, Turnitin will be unavailable. You can stay up to date with the Turnitin system status on the Turnitin status page. We apologise for any inconvenience.
Re/Play video caption glossary
Automatically-generated captions appear on all video presentations recorded using Re/Play. There are many reasons captions may be inaccurate, especially when using subject-specific language. Inaccurate captions affect readability and could potentially provide misleading information. To reduce the frequency of these inaccuracies, a glossary of mis-transcribed words will be supplied to our caption provider and updated periodically. This glossary will be applied to all Re/Play presentations.
Please use the link to the form below to suggest words to add to the glossary:
https://forms.office.com/e/rfMtjR2Ygg
If you have any further questions, or would like to submit multiple words to the glossary as a spreadsheet, please email digital-education@bristol.ac.uk.
Questionmark OnDemand Scheduled Maintenance 16 March 2024 09.00-1500
Questionmark will be carrying out scheduled maintenance on Saturday 16 March between 09:00 and 15:00.
The purpose of the maintenance is to deploy system updates to ensure the ongoing reliability, security and up time of the platform.
During this time users may experience service disruption. We apologise for any inconvenience caused.
If you have any questions, please email digital-education@bristol.ac.uk
Turnitin Assignment Copy feedback release date should be set after the due date
Recently, Turnitin introduced a
If you have any queries about using this feature, please email digital-education@bristol.ac.uk.
Blackboard Assist now available
The issue with Blackboard Assist has been rectified and the service is now functioning correctly.
If you have any questions, please email digital-education@bristol.ac.uk.
Questionmark OnDemand Scheduled Maintenance, Saturday 17 February 2024 09.00-15.00
Questionmark will be carrying out scheduled maintenance on Saturday 17 February 2024 between 09:00 and 15:00.
The purpose of the maintenance is to deploy system updates to ensure the ongoing reliability, security and up time of the platform.
During this time users may experience service disruption. We apologise for any inconvenience caused.
If you have any questions, please email digital-education@bristol.ac.uk.
Blackboard Assist temporarily unavailable
We are aware that the Blackboard menu item “Assist” is currently unavailable, we are working with Blackboard to rectify this issue as quickly as possible.
If you have any questions, please email digital-education@bristol.ac.uk.
[OPEN] Blackboard Full Grade Centre Not Downloading Correctly
Blackboard’s “Work Offline” function, which allows you to download a spreadsheet of the Grade Centre, is currently not working as intended. When you attempt to download the Full Grade Centre of a course, some columns that are present online are not downloaded in the spreadsheet. This may affect workflows with offline or in-person assessments.
We have advised the supplier of this issue and they are investigating. In the meantime, the following steps can be followed as a workaround.
Workaround:
- Go to Full Grade Centre.
- Go to Manage.
- Click Create Smart View.
- Enter “ALL USERS” into the “Name” field.
- Select the box for “Add as favorite“
- Set “Type of view” to “User“
- Set “Select Criteria” to “All Users“
- Click “Submit“.
This should produce a Smart View that contains all of the columns in the course. Navigate to this smart view and download it as you would normally, choosing to display or not to display hidden info, selecting specific columns, etc., as required.
Turnitin approved paper deletions cannot be recovered
Turnitin has announced that, from 23 January, any approved deletions of papers will be permanent and cannot be recovered.
Once an administrator approves a paper deletion request, the submission is immediately deleted and removed from Turnitin’s database and the Assignment Inbox. Once deleted, the submission can no longer be recovered by the administrator or Turnitin’s Technical Support team.
If you have any questions or concerns, please email digital-education@bristol.ac.uk.
[Open] Turnitin rubrics and sliding scales
We have identified a bug in Turnitin rubrics, in which using the sliding scale to update a score does not update the number correctly.
Therefore, we recommend that, if you use the rubric slider to apply a grade, you should click on the rubric slider scale circle (please see the screenshot below) once you have positioned it, in order to fix the number. This should allow you to apply the grade without issues.
Turnitin is planning to address the issue in a future update of the product.
If you have any questions or concerns, please email digital-education@bristol.ac.uk.