As an Instructor, if under “My Courses” on your Blackboard home page you see “not currently available” or “unavailable” after the course name, this means the course is unavailable to students. Instructors can still access and edit the course.
There are two ways to make your courses available to students
- You can use the Quick Tools on your Blackboard Home page. Click Course Availability and turn the On/Off button next to the course to the required state.
- Click on the course
- Under Control Panel, click on Customisation
- Click on Properties
- In section 3, Set availability, select Yes
- Click Submit
If you have any problems or queries please contact Digital-Education@bristol.ac.uk
Blackboard have informed us of a known issue when using the new Box View service.
If you are attempting to view a document using a browser which has blocked third-party cookies, you will see a blank page, and the new Box View service and submitted document will never fully load.
The suggested solution for this is to enable third-party cookies in your browser by following these steps:
- Browser Settings or Preferences > Privacy
- Select “Always allow” (or similar)
- Refresh the page with the viewer on it
- Return to Browser Settings or Preferences and revert to the default of “Allow from websites I visit” (or similar).
There are more specific instructions for each browser here.
If third-party cookies must be disabled, some browsers allow for domain exceptions to be added. Please Allow [*.]box.com (Chrome) or https://box.com (Firefox).
Some Mac users have reported not being able to see scroll bars when accessing the Grade Centre, which means that they have been unable to find the correct column for marking. This is due to a setting in the Mac operating system and can be rectified by following these steps:
- Click the Apple menu at the top-left of the screen, then select System Preferences.
- Next, select the General preferences pane; it’s the very first one, up at the top.
- Under the “Show scroll bars” heading, you’ll find three options: “Automatically based on input device,” “When scrolling” and “Always”.
- Select Always.
The University will be closed for Christmas from 23rd Dec 2017 – 2nd Jan 2017 inclusive, and the Digital Education Office will be unavailable. Please email Digital-Education@bristol.ac.uk as usual and we will respond as soon as possible when we return. If you experience urgent problems during this time (for example, a service is unavailable) please contact the Service Desk on ( 0117 92) 87870
Turnitin have reported some difficulties with their login processes between 5.40pm and 6.32pm on Wed 1 Nov which would have prevented users from logging in and / or accessing the Turnitin service through Blackboard. This has now been resolved and Turnitin is available as normal.
Apologies for any inconvenience that may have been caused.
Digital Education Office
Quick Tools, on your Blackboard home page, gives instructors access to two tools –
1) Course Availability – With one click you can manage the visibility of courses to your students. By switching the status from Off to On the course is instantly visible to the students enrolled. This saves you having to go in to the course control panel of each course and updating the availability.
Please note that this controls the settings for visibility to all students not your own view of Blackboard.
2) Post Announcement – Using this tool you can send the same announcement to more than one course. Select the courses you wish to post the announcement, type the message, select email if required and submit. This will then be posted in all of the selected courses. At the current time the tool only allows for text only announcements and there is no ability to attach files.
If you have any feedback about this tool or any questions please email email@example.com
A quick way to remove all announcements from a course is to use the Bulk Delete function
- Go to the course
- Expand the Control Panel
- Select Packages and Utilities, then Bulk Delete
- In section 2 tick Announcements
- Type Delete and then select Submit
To batch enrol users, you need to create a csv file with course IDs in the first column, usernames in the second column, and code for user roles (e.g. “P” for instructor) in the third column (for students you can leave the third column blank).
To batch enrol users yourself, you must have access to the System Admin tab. If you do not, check to see if a colleague has System Admin access in Blackboard. If not, please email your csv file to firstname.lastname@example.org, requesting a batch enrolment.
If you do have System Admin access, carry out the following steps:
- Click the System Admin tab
- Select Courses
- Select Enrol users
- Browse for the csv file you have created
- Select Submit.