[Closed] Turnitin delay in similarity report generation

Turnitin Feedback Studio is currently experiencing an unexpected service incident. Students remain able to submit work but may experience a delay in receiving a Similarity Report.

Further information is available on the Turnitin status page.

If you have any concerns or questions, please contact us by emailing digital-education@bristol.ac.uk.

Places available on the Blackboard Basics Webinars

Places are available on the Blackboard Basics Webinar

Tuesday 12 September 10:00-11:00
Monday 18 September 11:00-12:00
Monday 25 September 14:00-15:00
Thursday 5 October 14:00-15:00

The aim of this webinar is to provide a concise overview of the tools and features of Blackboard, enable participants to be in a position to create their own courses and share ideas on how Blackboard can be used to support learning and teaching based on examples from the University of Bristol.

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Questionmark OnDemand Scheduled Maintenance, Saturday 19 August 2023 09.00-15.00

Questionmark will be carrying out scheduled maintenance on Saturday 19 August 2023 between 09:00 and 15:00.

The purpose of the maintenance is to deploy system updates to ensure the ongoing reliability, security and up time of the platform.

During this time users may experience service disruption. We apologise for any inconvenience caused.

If you have any questions, please email digital-education@bristol.ac.uk.

Blackboard Mobile App Access Issue

We have been informed there is an issue with Android users accessing Blackboard via the mobile app. User’s trying to access the Blackboard Learn App on an android device will receive the following error message “You cannot access this right now.”

Blackboard have acknowledged this issue and have informed us it will be fixed in the next update of the Blackboard App v8.7 This should be released in early August.

You can still access Blackboard on a mobile device by using a web browser.
We apologise for any inconvenience caused.

Access to PGR theses and new PGR organisations

This information is relevant if your school uses Turnitin to run similarity checks on PGR theses (practice, submission and re-submission).   

PGR students who submitted work to a Turnitin submission point in Blackboard before September 2023 will not be able to access their theses in Blackboard after August 2023. This is due to the supplier ending support for the older Turnitin integration with Blackboard. 

As we have communicated to schools directly, the DEO has been working with AQPO and representatives of administrative and academic staff to update the Blackboard Organisations for PGR Turnitin Submissions. 

Please take the following actions by 31 August 2023: 

  • Encourage students who may be affected to download their submissions before 31 August 2023.  
  • If you are one of the School Administrators who have received a form to complete for setting up new organisations, please complete the form by July 28. 
  • PGR student administrators should start using the newly created Turnitin Upload organisations which has been set up with the Turnitin LTI and the Academic Progress Monitoring form page. 

Please also note that, from 1 September 2023, staff who need access to the older theses will need to contact the DEO. 

Xerte upgrade 18th July

IT Services will be upgrading Xerte to version 3.12 between 8am and 1pm on Tuesday 18th July. During this time, Xerte resources will be unavailable to staff and students. We apologise for any inconvenience this causes.

This upgrade brings security updates and improved functionality, including:

  • XOT enhancements and new functionality.
  • Bootstrap template bug fixes and enhancements.
  • Editor enhancements including links to wiki guidance.
  • Accessibility enhancements.

We will update the blog when Xerte is available again. If you have any questions, please contact digital-education@bristol.ac.uk