Change to the way Instructors access marking in the Turnitin App

Turnitin have announced a change to the way you access marking in the Turnitin Feedback Studio via the App. Previously this was done through use of an access code generated in each Blackboard course. This has now been replaced by entering your email address, after which you will be sent a link.

Instructions from Turnitin are at:

A new method for accessing your LMS classes in the iOS app

Turnitin Service Degradation – Monday 5th March – Normal Service Restored

We have just recieved the following notification from Turnitin UK –

Turnitin Service Alert

Users may experience slowness while making submissions or viewing them, we are continuing to investigate this issue as a priority. We apologise for any inconvenience caused.

Please let your students know that they may need to leave extra time for submitting to the service. We will update this post when we have more information.
Update – 3.45pm Turnitin have confirmed that normal service has been resumed.
Digital Education Office

 

Blackboard maintenance (no downtime), 1 am – 5 am, Friday, January 26

Blackboard will performing emergency infrastructure maintenance between 1 am and 5 am on Friday, January 26. While we anticipate no interruption in the Blackboard service as a result of the work being performed, we cannot entirely rule out periods of service interruption during this maintenance window. Blackboard will make all efforts to keep any service disruption within the window to a minimum, but you should be aware that interruptions are possible.

Blackboard available again

Blackboard is available again following essential maintenance overnight. The feedback annotation tool, Crocodoc, has now been replaced by Box View. Follow this link for more information on the change to Box View. There is also further advice for staff and for students.

There is currently an unrelated issue whereby students see their grades to 5 decimal places, so for example 70 will display as 70.00000. Blackboard are aware of this.

University Christmas Closure

The University will be closed for Christmas from 23rd Dec 2017 – 2nd Jan 2017 inclusive, and the Digital Education Office will be unavailable. Please email Digital-Education@bristol.ac.uk as usual and we will respond as soon as possible when we return. If you experience urgent problems during this time (for example, a service is unavailable)  please contact the Service Desk on ( 0117 92) 87870

 

Turnitin login difficulties between 11.37pm Weds 23 Oct and 6am Thurs 24Oct

Turnitin have reported some difficulties with their login processes between 11.37pm  Weds 23rd Oct and 6am Thurs 24th Oct which would have prevented users from logging in and / or accessing the Turnitin service through Blackboard.  This has now been resolved and Turnitin is available as normal.

Apologies for any inconvenience that may have been caused.

Digital Education Office

Turnitin unavailable in some Blackboard courses

We are experiencing some problems accessing Turnitin in some of our Blackboard courses following our upgrade yesterday.  If you find that you have lost access to the Turnitin tool in your course please follow these steps:

From the Course Management menu click Customisation > Tool Availability and then put a tick next to the Turnitin options in the page of tools that appears > click submit.  (please leave Turnitin basic tools unticked)

Blackboard has been upgraded and is now available

We have now upgraded Blackboard and changed the visual theme.  Find out more about the new theme through our previous blog post. You can find further information, including guides to creating banners to differentiate between courses on our web pages.

Unfortunately we are experiencing a problem with Turnitin at the moment.  We are working with our suppliers to remedy this as soon as possible and will update this blog with any further information.

One or two courses with customised themes may need to be changed.  Please see the information on this page