Mediasite renaming as Re/Play

As part of a program of investment by the University in the Mediasite technology the service will be renamed Re/Play from September onward.

Managed by the Digital Education Team in partnership with IT services and Learning Facilities Management over the coming year we will see investment in to the service under four themes

  • Increased room coverage
  • Increased coverage of Cameras for recording of chalkboards and whiteboards
  • An innovation fund to allow for creation of Media using the Re/Play service outside of the equipped rooms
  • Pilot of software solution for smaller teaching spaces

Re/Play provides the automated recording of audio and projected content of lectures, accessed via Blackboard. The means of recording, editing and accessing lectures will remain the same. Please bear with us whilst we revise the support pages. If you’re new to the university and require technical support, please contact service-desk@bristol.ac.uk

More information will follow on this blog and on our projects pages – if you have any questions please contact the Digital Education Office.

 

Turnitin unavailable in some Blackboard courses

We are experiencing some problems accessing Turnitin in some of our Blackboard courses following our upgrade yesterday.  If you find that you have lost access to the Turnitin tool in your course please follow these steps:

From the Course Management menu click Customisation > Tool Availability and then put a tick next to the Turnitin options in the page of tools that appears > click submit.  (please leave Turnitin basic tools unticked)

Blackboard has been upgraded and is now available

We have now upgraded Blackboard and changed the visual theme.  Find out more about the new theme through our previous blog post. You can find further information, including guides to creating banners to differentiate between courses on our web pages.

Unfortunately we are experiencing a problem with Turnitin at the moment.  We are working with our suppliers to remedy this as soon as possible and will update this blog with any further information.

One or two courses with customised themes may need to be changed.  Please see the information on this page

 

Course rollover now complete

The Blackboard course rollover is now complete, and 2017/18 courses are available for editing.

Blackboard will be upgraded this weekend, and will be unavailable between 7:00 pm on Sunday 6 August and 2:00 pm on Monday 7 August. This upgrade will introduce visual changes that improve accessibility and the experience of Blackboard on a mobile device. See our previous post for further information.

Blackboard has successfully moved to an externally-hosted service

We are pleased to announce that Blackboard is now running as an externally-hosted service. If you experience any issues, refreshing your browser cache (http://www.refreshyourcache.com/en/home/), completely closing your browser and restarting it, or rebooting your machine should fix the issues. Please let us know if you experience any persistent issues: tel-help@bristol.ac.uk.

Find out more about the changes at our project page.

For Blackboard support, training and advice, please contact us: tel-help@bristol.ac.uk.